Shopping online at Pulsatom Health Care Private limited (PHC) online store is absolutely safe and secure. We have taken all steps to provide you a secure and hassle free online shopping experience.

We DO NOT share or divulge your personal details to any third party. We are committed to safeguarding your personal details. Any information you give us is held with utmost care and security. This information is collected primarily to ensure that we are able to fulfill your orders correctly and to deliver to you a truly personalized shopping experience.

Your credit/ debit card or netbanking details are submitted over secure links using 256 bit encryption SSL (Secure Socket Layer) technology to prevent third party access of the data while it is in transit over the web).

Stringent security measures ensures the security of critical and sensitive information - state-of-the-art security firewalls, PCI DSS 2.0 Compliance, VeriSign 128 bit SSL Technology, IndusGuard.

USER AGREEMENT :

The Terms and Conditions (T&C) contained herein form an Agreement regulating our relationship with regard to the use of Pulsatom Health Care Private Limited (PHC) online shopping platform by you. Please read this Agreement carefully. This Agreement is effective only upon due agreement / acceptance by you, through the "I Accept" button. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time.

Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

DEFINITIONS :

"Agreement" means the Terms and Conditions (T&C) contained herein along with the Privacy Policy and Terms of Use including other T&amp:amp:amp:C at the portal of PHC. It will also include references to this Agreement as and when amended, novated, supplemented, varied or replaced.

Site means the Pulsatom Healthcare online shopping platform owned and operated by Pulsatom Health Care Private Limited, which provides a platform to the users of pulsatom.com to buy the products listed / displayed herein.

"User" means and includes any Customer / Buyer / You (the person or any legal entity) who accept the offer for sale, through pulsatom.com by placing an order on the Site.

"Product/s" connotes the goods, services promoted / displayed on the Site and offered for any use / sale.

pulsatom.com reserves the right to accept or reject your offer. Products/ Services and information displayed on pulsatom.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. The agreement between you and the PHC shall be subject to the following terms and conditions:

  • The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  • These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the online services of PHC you agree to be bound by the Terms and Conditions.
  • The User agrees to provide authentic and true information. PHC reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), PHC has the right in its sole discretion to reject the registration and debar the User from using the Services of pulsatom.com without prior intimation whatsoever.
  • All prices, unless indicated otherwise are in Indian Rupees.
  • All prices and availability of products are subject to change without prior notice at the sole discretion of Pulsatom Health Care.
  • Pulsatom Health Care reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed by pulsatom.com the same shall be credited to your account and duly notified to you by email.
  • In a credit card transaction, you must use your own credit card. PHC will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
  • On receipt of your purchase order and payment PHC shall promptly try to execute your order and dispatch the Product to the User (depending on the Product or Offer Price).
  • PHC shall strive to dispatch the ordered materials within 7 days of receipt of your purchase order and payment.
  • Any request for cancellations of orders once duly placed on the site, shall not be entertained once the goods have been dispatched.
  • In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by Pulsatom Health Care for redelivery shall be claimed from the user placing the order.
  • Pulsatom Health Care shall not be liable for any delay / non-delivery of purchased goods due to flood, fire, wars, acts of God or any cause that is beyond the control of Pulsatom Health Care.
  • If an item ordered by you is delivered to you in a damaged / defective condition, please email us at Email Now for a replacement.
  • To provide you a worry free shopping experience, we offer you a 14 day No Questions Asked Return Policy. Within 7 days of receiving your shipment, you may return any unopened item in its original packaging, for a complete refund of the invoice value.
  • Please note: In case of consumables and accessories like Blood Glucose test Strips, lancets, nebulizer bottles, masks, accessories etc, the No Questions Asked Return Policy will not be applicable.
  • When you return your product, just indicate the reason for your return in a short note (if you feel like it!), put the item and the note with the order number and original invoice into a secure package, affix our address note (our returns address is given below) and send it through a reliable courier to us. Our address for returns is as follows:

    Pulsatom Health Care Pvt. Ltd.
    86D2/A, 3 Main, Industrial Suburb
    Yeshwantpur, Bangalore - 560 022 INDIA
    Tel: 91-80-2357 9166
    email : Email Now

    We will refund to you the entire cost of the returned item. Please note that we provide a refund facility only for products bought from our online store.
  • Upon receipt of your package with the item in it, we will initiate the refund process. The refund will be made to the same payment option(s) originally used to pay for the order. Please note that in case you have made payment by cash to our account, the refund will be made by a cheque in favour of the registered customer upon submission of the original cash deposit receipt.
  • In case of any kind of malfunctioning or defect, the item will need to be taken to the nearest service station authorized by us or returned to us for service or replacement of the same at our discretion.
  • PHC will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
  • This agreement shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any disputes arising out or pertaining hereto